Custom AI Agents, Built For Your Business

Your team is doing the same work every Monday. We build custom AI agents that take the repetitive layer of your business off your team’s plate. Designed around your specific process, connected to your existing tools, in production within weeks.

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WHAT AGENTS DO IN PRODUCTION

The Numbers That Solutions Actually Matter.

70%

of repetitive manual work removed within the first month.

24/7

always on. No sick days, no shift handovers, no Mondays.

3 weeks

typical kickoff to production for a single-domain agent.

40+

tools and channels integrated out of the box.

PICK YOUR INDUSTRY

See Your AI Agent
In Production

Six industries where we’ve already built and deployed AI agents. Each one runs inside a real client’s stack, doing repeatable work that used to sit on a person’s task list.

The pattern

Patient intake, no-show follow-ups, doctor handover notes, repeat-question triage.


Under the hood

Pulls patient record from the EMR. Checks doctor's calendar. Books the slot. Sends pre-visit forms. Logs the conversation for the front desk.

healthcare & clinics · live agent
Live
I want to book a follow-up with Dr. Khan. Same as last time.
A
Found your last visit, June 14, follow-up on hypertension. Dr. Khan has openings Wed 11am or Thu 4pm. Which works? I'll send the pre-visit checklist.

The pattern

WhatsApp booking, license verification, fleet health alerts, post-rental check-in.


Under the hood

Checks fleet availability. Runs the OCR license check. Generates the booking in the back-end system. Sends the deposit Stripe link. Logs everything for ops.

car rental & fleet · live agent
Live
Need a sedan from tomorrow 9am to Friday.
A
Available. Toyota Corolla 2024 at $45/day, total $180 plus refundable deposit. Send me a photo of your driver's license to confirm. I'll send the pickup location and contactless key code once verified.

The pattern

Multi-channel order tracking, returns triage, inventory alerts, refund processing.


Under the hood

Hits the carrier API, the order management system, and your shipping rules engine. Logs the SLA breach. Triggers the replacement order if needed.

retail & ecommerce · live agent
Live
Where's order #4471? Two days late.
A
Tracked it. Carrier marked it "out for delivery" this morning, expected by 6pm. If it doesn't arrive today, I'll auto-trigger a replacement at 9am tomorrow with no extra shipping fee. Sound fair?

The pattern

Transaction reconciliation, exception handling, KYC follow-ups, customer dispute triage.


Under the hood

Queries the ledger, the compliance queue, and the AML flags table. Posts to the compliance Slack channel. Updates the customer's case in the CRM.

fintech & payments · live agent
Live
My deposit hasn't shown up. Sent it 3 hours ago.
A
I see it. The wire is being held in compliance review because the sender bank flagged it as a first-time large transfer. Standard process, takes 4 to 6 hours. I've notified the compliance lead to prioritise. You'll get an email the moment it clears.

The pattern

Reservation agent, complaint routing, review reply automation, repeat-customer recognition.


Under the hood

Checks the reservation system. Recognises the returning customer from CRM. Holds the table. Updates the host's tablet.

hospitality & food · live agent
Live
Table for 4 tonight at 8?
A
We have one at 7:45pm or 8:30pm. Same window seat you booked in March. I'll hold one of them for 5 minutes while you confirm.

The pattern

Internal Q&A, meeting-to-action conversion, ops digests, document drafting from notes.


Under the hood

Indexes meeting transcripts. Extracts decisions and action items. Creates tasks in Asana. Drafts the change order from your existing template.

professional services · live agent
Live
What did the client say about scope on the Tuesday call?
A
Pulled the transcript. They asked for two extra integrations: HubSpot and Calendly. Said they're flexible on timeline if it adds two weeks. Action item assigned to you in Asana, draft change order ready in Google Docs.

Our Process

From Scoping Call To Live Agent

01

Tell Us Your Process

20-minute call. Describe the task your team keeps doing manually. We tell you honestly whether an agent can cover it, what package fits, and how long it would take. No prep needed.

02

We Design For Your Stack

We map the agent around your actual workflow. Includes fallback logic for messy inputs and the escalation path for low-confidence cases. Every build is purpose-specific.

03

We Build And Integrate

Engineers connect through OAuth or API. We test against your real data. You see the agent in shadow mode before a single customer or teammate interacts with it.

04

Live, Owned By You

You own the code, the prompts, the integrations. We can hand off to your team or stay on through Maintenance and Support.

HOW WE COMPARE

Custom-Built, Off-The-Shelf, Or Internal Team. The Trade-Offs Are Real.

CAPABILITIES

Solutions Tailored For Each Team

Same engineering, different jobs. Pick the team that’s drowning first.

For Customer Support

Routes inbound across email, WhatsApp, Slack, and chat. Answers the repeat 80 percent. Escalates the rest with full context. No cold handoffs.

For Sales

Scores every inbound lead. Enriches the record. Books the right rep on the right day. Drafts the first email for human review. Good leads stop going cold.

For Operations

Pulls the Monday morning report. Updates the CRM. Posts the daily digest to Slack. Handles ticket routing. The work that runs without anyone touching a keyboard.

For Finance

Reconciles transactions. Handles invoice queries. Flags exceptions. Drafts the AR follow-up emails. Closes the books faster every month.

For HR & People

Answers policy questions. Schedules interviews. Sends onboarding flows. Reminds managers about reviews. The internal helpdesk that doesn't need a person.

For Founders & CTOs

Custom agents for the work only your business has. Fleet-health agents. Patient-debrief agents. Trade exception handlers. If your team does it manually every week, we can scope it.

Achievements

Recent AI Projects

TESTIMONIALS

Trusted By Innovators

Atompoint + You

We solve ambitious business problems with amazing digital products

Atompoint + You

We solve ambitious business problems with amazing digital products

RECOMMENDED
Atompoint Custom Agent
Internal
Build
Fit to your specific process Built around it Built around it
Time to production 3 to 8 weeks 3 to 6 months
Code ownership You own everything You own everything
Integration with your tools 40+ first-class, custom on request You build them
Maintenance Optional SLA, or hand-off Your team's burden
Cost predictability Fixed scope per package Salaries plus overhead
Onboarding to your team Two weeks of handover None needed

Frequently Asked Questions

Everything You’re Thinking, Answered

How is this different from ChatGPT with my docs?

ChatGPT with docs answers questions. Atompoint agents take actions. They issue refunds, update Salesforce, book callbacks, post to Slack, query your warehouse. The difference is between a knowledgeable intern and an actual employee. Plus, you get audit logs, guardrails, and tool-level permissions out of the box.

It hands off to a human with the full conversation context. Not a ‘let me transfer you’ amnesia. Confidence thresholds are configurable. You can set the agent to escalate at 80 percent confidence, 60 percent, or whatever fits the risk profile of the task.

Production agents we build use retrieval, tool calls, and explicit guardrails so the model isn’t free-styling. The agent answers from your data, not from training memory. Confidence thresholds and human-in-the-loop review catch the rest. Every reasoning step is logged for audit.

Assist: 2 to 3 weeks. Automate: 4 to 5 weeks. Orchestrate: 6 to 8 weeks. We give you a fixed estimate after the scoping call, not a range.

No. Your data is used to run your agent inside your environment. We don’t train shared models on customer data. For regulated industries we offer private cloud and VPC deployments, including HIPAA and SOC 2 setups.

The agent layers on top. We integrate with all three out of the box. The agent reads your existing knowledge base, follows your existing escalation rules, and writes back to the same systems your team already uses. No rip and replace.

You do. All of it. Prompts, integrations, agent logic. We can hand it off to your team or stay on through Maintenance and Support. No lock-in.

GET STARTED

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